“I’m fed up.”
This was the opener from a client a few years ago, and not an unusual one I might add.
They were a leader in a large tech company who was very capable but an interesting side to them was that they would raise their eyes and smile any time I brought up the mental side of business.
The smile was a little bit like one you might get from an experienced business head talking to a more junior one.
This guy was American and in his words:
“Shane, we invented mindset and the inner game.”
Now while that could easily be challenged, I understood his point, and so we primarily focused on what I call the ‘outer game’ challenges and made great progress on his top goals.